Refund Policy

Last updated: 23 September 2026

Because course and package access is digital and is unlocked immediately once a payment is verified, refunds are handled as follows:

Before access is granted

If you submitted a payment (bKash Transaction ID) that has not yet been verified/approved, and you'd like to cancel, contact support with your Transaction ID before it's approved and it will be marked as not verified — no access will be granted and the payment will not be used.

After access is granted

Once a payment is approved and course/package access is unlocked, that purchase is generally non-refundable, since the content becomes immediately available in full. If a genuine mistake was made (e.g. the wrong course was purchased, or a duplicate payment was submitted), contact support within 48 hours of approval and it will be reviewed case by case.

Live classes

If a scheduled live class is cancelled or significantly rescheduled by RishaLearn and no reasonable make-up session is offered, that specific session's value may be credited toward a future purchase at RishaLearn's discretion.

How refunds are issued

Approved refunds are sent back to the same bKash number the payment was made from, in the same BDT amount, within a reasonable timeframe after approval.

Contact

For any payment or refund question, contact support using the details in the site footer and include your Transaction ID.